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ServicesIn addition to the services offered below, as a member you will have access to the Knowledge Base containing a wealth of technical bulletins, software downloads and product manuals. You will need to register for an account if you have not already done so.
 | 24/7 Helpdesk
The Helpdesk is available 9 to 5 for Warranty customers and 24 hours a day, 7 days a week for QCare customers, via phone, fax, Web Chat or e-mail, and provides the reassurance that a skilled engineer will be on hand around the clock. | |  | Remote Assistance
Remote assistance is part of QCare support. Before using remote assistance, please contact the 24 hour help desk for instruction. To contact the 24 hour helpdesk, please select 'Help Desk' from the left-hand menu. | |  | Upload Files to Quantel
Quantel provide an FTP service for the transfer of files as part of QCare support. | |
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